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Next Visit Patient Protocols

What to expect at your next visit.
Patient Protocol

For your safety and the safety of AIP and their families

  1. Please make every effort to enter the office alone. We are following social distancing rules and limiting the number of people in the reception room. Family members and accompanying guests should wait outside the office when possible.
  2. Confirmation calls, texts and emails will include a reminder for you to bring your personal masks to the office and if you are sick to call and reschedule the appointment.
  3. If you are experiencing any of the Covid-19 symptoms listed below, please call and reschedule. I truly want to avoid having to ask you to go home. Thank you for your understanding and patience.
  4. The front entry door will be propped open to eliminate excessive touching of the handle.
  5. The reception area chairs will be arranged approximately 6 feet apart to ensure social distancing. 
  6. I-pads, coffee makers, water dispensers and magazines have been removed or are unavailable.  
  7. Tissues, no touch trash cans and hand sanitizer will be placed throughout the office. 
  8. Handshakes and hugs are no longer permissible. An elbow or foot bump, a Japanese bow or Star Trek Vulcan Hand greeting will be allowed.
  9. Tape will be placed on the rugs in front of the check in (Kim) and check out (Jackie) stations at a distance of 6+ feet. 
  10. Please stay socially distanced and please wear your mask at all times. 
  11. Plexiglas shields have been installed between patients and Kim and Jackie at the check in and check out stations.

Patient Office Entry Steps

  • A Disinfection Station will be located in the entry foyer to the office. 
  • STEP 1: Place your coat on the coat hooks at entry 
  • STEP 2: Disinfect your hands using alcohol wash on the table 
  • STEP 3: Put on your mask. If you do not have it, one will be provided by AIP.  
  • STEP 4: Fill out the PATIENT ADVISORY AND ACKNOWLEDGEMENT form unless you already did this online

Have you had any of the following within the last 21 days: 

  • Covid-19
  • Fever: 100 or more
  • Cough
  • Shortness of breath
  • Runny nose
  • Sore throat
  • Sneezing, watery eyes, sinus pain not associated with allergies
  • Malaise (feel lousy) 
  • Myalgia (muscle aches) 
  • Loss of sense of taste or smell
  • Contact with persons with above symptoms or who tested positive to coronavirus
  • STEP 5: Check in with Kim with your form, wearing your mask. Take your pen and place in the USED bin. Hand Kim the filled out
  • STEP 6: Kim will take your temperature with an infrared non-touch thermometer. 
  • STEP 7: If your answers are NO to all of the COVID-19 questions then the clinician will see you. 
  • STEP 8: If one or more answers are YES to the COVID-19 questions, then it is highly likely we will need to reschedule. I truly apologize for the inconvenience but we currently are unable to officially rule out COVID-19 and we will be unable to see you. 

What’s New?

Cleanliness has always been our top priority.

We have always followed CDC, ADA AND OSHA Infection Control and Sterilization Protocols.

We are now adding additional measures to our protocols.

  1. NEW: All staff will take their temperature daily and report to the doctors anything greater  than 100
  2. NEW: All staff including administrative staff will wear surgical masks at all times.
  3. NEW: Masks may be removed only for drinking, eating, etc.
  4. NEW: All staff having direct contact with patients, i.e. exams  will be wearing additional personal protective equipment consisting of a Level 3 surgical mask, safety glasses, a surgical hat (new) and gloves whenever treating a patient. 
  5. NEW: For treatment procedures that generate aerosols or splatter, i.e. cleanings, surgery, implants, a  gown and a face shield (new) will be worn by the clinician in addition to the personal protective equipment mentioned above in #5.  
  6. NEW: When verbally interviewing a patient, gloves can be omitted until the oral exam portion begins.
  7. NEW: Patients will now gargle 15 seconds and do a 45 second pre-rinse with a Peroxyl Mouthwash. Hydrogen peroxide has been shown to kill COVID-19 by rinsing but not ingesting.
  8. NEW: A protocol may be instituted that does not allow the doctor to leave the room in which they are working and check a hygiene patient without discarding all of their PPE (personal protective equipment i.e. N-95 masks...) With PPE being so scarce and pricing gouging of over 500% being so common, this is a problem that is not yet resolved.
  9. New: Dental offices may need to implement a separate PPE fee (Personal Protective Equipment.) This problem has not yet been resolved. We are working with major dental insurers to help defray the costs.
  10. New: Cheek and lip retractors may be used to allow the clinician to have both hands free. 
  11. New: High Volume Suction plus the Saliva Ejector will be used to limit aerosols.
  12. New: Unique Air What to expect at your next visit. Patient Protocol Ionizers developed in Sweden will be in place. These have been scientifically proven in the peer reviewed Journal “NATURE” to kill 97% of viruses in the air.

Floor Standing Air Ionizers shown here

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